Refund policy
Return Policy
First, thanks for checking out DryFins Swimwear. Please understand that we’re a Swimwear Brand run by people just like you. What started with a couple of guys and a good idea has grown to a team that just wants to help you enjoy your time by the water even more.
We believe in treating people as we want to be treated when we buy things online too.
When you receive your order, TRY them on (with undies please) and if you don’t like them (rare but happens) we will refund the cost of your purchase, our Return Policy is for 45 days. Please note, we sent you a new pair of shorts fresh from DryFins. We would like them back in the same condition, with tags on. We reserve the right to prorate your refund if they come back in unsellable condition.
If it doesn’t fit, we’re happy to offer free exchanges for a different size. Just go to our Returns / Exchange Center at DryFins Return / Exchange Center.
If there’s a defect in the shorts, we will get you a new pair asap. Just go to our Returns / Exchange Center at DryFins Return / Exchange Center.
Once you fill out the request for a Return or Exchange, you'll usually receive the approval and proper instructions usually within one to two business day. On returns, please allow time for the return shipping, processing and refund to be applied back to your original payment method. If you have any other questions or issues about Returns, please email us at info@dryfins.com.
(Return shipping is not free. A charge of $6.00 is automatically deducted from your item or items' return amount for shipping and handling.)
We’re people just like you – we’re not trying to pocket your hard earned money, but we are running a business. Our finance people say we’re too lenient on this but we are more interested in keeping you happy than them.
Questions? support@dryfins.com or call our customer support team during normal business hours Eastern time at 1-888-851-3008.
Thanks for joining thousands of DryGuys across North America!